We're here to help
Call us on 0345 8638323
0345 8638323Different teams work different hours. Our call centre are here Monday to Friday, 8am-6pm |
info@independencetrust.co.ukYou can also use the contact form at the bottom of this page |
Facebook MessengerWe're here to answer Facebook messages during our office hours - Monday to Friday, 8am-6pm |
We have a detailed process to make sure we investigate your complaint thoroughly and put things right. Many complaints can be solved quickly. Others are more complex and take longer, but you can be sure we’ll be thorough, independent and keep you informed at all times. You can find out more detail about the process through our complaints leaflet, complaints policy and complaints procedure; but the important first step is simply to let us know what’s wrong! All you need to do is get in touch.